Frequently Asked Questions

Everything you need to know about owning a piece of Hollywood history.

How do I know my autograph is authentic?

Every item purchased from StarSpot includes a tamper-proof hologram and a Certificate of Authenticity (COA) from industry-leading third-party authenticators such as PSA/DNA, JSA, or Beckett.

What is your shipping policy for high-value items?

All orders are shipped via insured, signature-required delivery services to ensure your memorabilia arrives safely. We use premium, acid-free packaging to prevent any damage during transit.

Can I request a specific inscription or dedication?

For upcoming live signing events, we often offer 'Personalization' add-ons. You can specify the name or short message you would like the celebrity to write during the checkout process for that specific event.

What is your return policy on autographed memorabilia?

Due to the unique and collectible nature of autographed items, all sales are final. However, if an item is damaged during shipping, please contact our support team within 48 hours for a replacement or insurance claim.

Do you offer international shipping?

Yes, StarSpot ships worldwide. Please note that international customers are responsible for any customs duties, taxes, or import fees imposed by their local government.

How should I store and display my autographed item?

To preserve the ink and material, we recommend displaying your item in a UV-protective case and keeping it out of direct sunlight and high-humidity environments.